Response Package for Carleton
This information is gathered for the constituents of Carleton. For information specific to your region/area please contact your local government representative.
Self-isolate for 14 days after your return to Canada. Some provinces and territories may have specific recommendations for certain groups such as health care workers. Self-isolate means:
- stay home and keep your distance from others
- do not have visitors, especially older adults, or those with medical conditions who are at a higher risk of developing serious illness
- An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice.
- Avoid all cruise ship travel due to COVID-19.
- Canada Child Benefit
- Special Good and Services Tax credit payment
- Tax returns
- Mortgage support
- Canada Emergency Response Benefit
- Electricity Relief
- Employment opportunities
- Additional support
- Arriving in Canada
- How to protect yourself
- Ottawa Public Health Contact info
- Canada Emergency Wage Subsidy (CEWS
- Canada Emergency Business Account (CEBA)
- Canada Emergency Commercial Rent Assistance (CECRA)
- Additional small business support
1. Increasing the Canada Child Benefit
“Government of Canada is providing an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20. This will mean approximately $550 more for the average family.
This benefit will be delivered as part of the scheduled CCB payment in May.
Those who already receive the Canada Child Benefit do not need to re-apply.”Learn about Canada Child Benefit or apply
“The Ontario government is providing a onetime payment of $200 per child up to 12 years of age, and $250 for those with special needs, including kids enrolled in private schools.”
2. Special Goods and Services Tax credit payment
“Government of Canada is providing a one-time special payment by early May through the Goods and Services Tax credit for low- and modest-income families.
The average additional benefit will be close to $400 for single individuals and close to $600 for couples.
There is no need to apply for this payment. If you are eligible, you will get it automatically.”Learn more
3. Extra time to file income tax returns
“Government of Canada is deferring the filing due date for the 2019 tax returns of individuals.
For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.
The Government will also allow any new income tax balances due, or instalments, to be deferred until after August 31, 2020 without incurring interest or penalties.”
Note: If you expect to receive benefits under the Goods and Services Tax credit or the Canada Child Benefit, we encourage you to not delay your 2019 return filing to ensure that your entitlements are properly determined.Learn more
4. Mortgage support
“Canadian banks have committed to work with their customers on a case-by-case basis to find solutions to help them manage hardships caused by COVID-19. Canadians who are impacted by COVID-19 and experiencing financial hardship as a result should contact their financial institution regarding flexibility for a mortgage deferral. This allows flexibility to be available − when needed − to those who need it the most.
Contact your financial institution for further mortgage assistance.
The Canada Mortgage and Housing Corporation and other mortgage insurers offer tools to lenders that can assist homeowners who may be experiencing financial difficulty. These include payment deferral, loan re-amortization, capitalization of outstanding interest arrears and other eligible expenses, and special payment arrangements.
Canada’s mortgage insurers are committed to providing homeowners with solutions to mitigate temporary financial hardship related to COVID-19. This includes permitting lenders to defer up to six monthly mortgage payments (interest and principal) for impacted borrowers. Deferred payments are added to the outstanding principal balance and subsequently repaid throughout the life of the mortgage.”Learn more
5. The Canada Emergency Response Benefit (CERB)
Individuals, including the self-employed, may be eligible to apply for this benefit that pays $500/week for up to 16 weeks.Learn more
6. Electricity Relief:
“The Province of Ontario is offering the lowest electricity rate, known as the off-peak rate, 24 hours a day, for the next 45 days. This is extended to all residential, farm and small business use.
Providing $9 million in direct support to families for their energy bills by expanding eligibility for the Low‐income Energy Assistance Program (LEAP) and by ensuring that their electricity and natural gas services are not disconnected for nonpayment during the COVID‐19 outbreak.”Learn more
“Reduced minimum withdrawals for Registered Retirement Income Funds
The Government of Canada is reducing the required minimum withdrawals from Registered Retirement Income Funds (RRIFs) by 25% for 2020.”Learn more
A moratorium on the repayment of Canada Student Loans.
“Effective March 30, we are placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all student loan borrowers. No payment will be required, and interest will not accrue during this time.
Students do not need to apply for the repayment pause.”Learn more
9. Employment opportunities
To help support the response to COVID-19, the Government has set up a jobs bank to help connect workers to employers in the essential services. There are opportunities for essential workplaces posted in our community.Career opportunities search
There is also a dedicated jobs bank for youth. Starting in May, this site will be updated with additional employment opportunities from the Canada Summer Jobs program.Youth career search
10. Additional support
For a full list of federal government emergency support programs for individuals:Learn more
“For travelers arriving in Canada:
Federal and provincial public health leaders have recommended that all travelers from outside of Canada self-isolate for 14 days. These efforts will contribute to slow the introduction and spread of COVID-19 in Canada.
Upon return to Canada:
You will be asked if you have a cough, difficulty breathing or fever. If you have any of these symptoms, you will be given instructions on the next steps you are required to take. If you do not have any of these symptoms, you will be asked to do the following:
- Self-isolate for 14 days after your return to Canada. Some provinces and territories may have specific recommendations for certain groups such as health care workers. Self-isolate means:
- stay home and keep your distance from others
- do do not have visitors, especially older adults, or those with medical conditions who are at a higher risk of developing serious illness
- Monitor your health for cough, fever or difficulty breathing.
- Wash your hands often with soap and warm water for 20 seconds, or use an alcohol-based hand sanitizer if soap and water are not available.
- Cover your mouth and nose with your arm when coughing or sneezing.
If you develop a cough, fever or difficulty breathing within 14 days:
- Continue to isolate yourself from others
- Immediately call a health care professional or public health authority and:
- describe your symptoms and travel history
- follow their instructions carefully
The continued global movement of goods and people and the ongoing delivery of essential services will be important for Canada’s response to COVID-19.
Consequently, an exemption to the request to self-isolate for 14 days should be provided to workers who are essential to the movement of goods and people. For example, this exemption would apply to:
- healthy workers in the trade and transportation sector who are important for the movement of goods and people across the border, such as truck drivers and crew on any plane, train or marine vessel crossing the border
- healthy people who have to cross the border to go to work, including health care providers and critical infrastructure workers
Workers in these sectors should:
- practice social distancing (maintain a distance of 2 metres from others)
- closely self-monitor
- self-isolate should they exhibit any symptoms
It is recommended that employers in these sectors conduct active daily monitoring of their staff for COVID-19 symptoms (checking for cough, fever or shortness of breath).Be aware that local public health authorities at the workers’ point of destination in Canada may have specific requirements. For example, for those working in the health care sector and others who are likely to come into close contact with high-risk groups for COVID-19.
Avoid all non-essential travel
To limit the spread of COVID-19, the Government of Canada advises that you avoid all non-essential travel outside of Canada until further notice.
Many countries have put in place travel or border restrictions and other measures such as movement restrictions and quarantines.
Airlines have cancelled flights. New restrictions may be imposed with little warning. Your travel plans may be severely disrupted and you may be forced to remain outside of Canada longer than expected.
If you have plans to travel, contact your airline or tour operator to determine options for cancelling or postponing your trip.
Canadians who are outside of Canada should find out what commercial options are still available to return to Canada and should consider returning to Canada earlier than planned if these options are becoming more limited.
Making the choice to stay at home and to not travel outside of Canada is the best way to protect yourself, your family and the most vulnerable groups in our communities from the spread of COVID-19.
Although it is not advised, if you are still considering travel outside of Canada, you should do the following:
- check the Pandemic COVID-19 travel health notice before travelling
- know the health risks for your destination
- understand the risks of your safety and security abroad
- ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted
It is important to remember that if you travel abroad, you could be subject to the measures of other countries. Your one-week trip may become much longer. You may also have reduced access to quality health care.
Registration of Canadians Abroad
Sign up with the Registration of Canadians Abroad service to stay connected with the Government of Canada in case of an emergency abroad or an emergency at home.”Register
“Symptoms and treatment
Symptoms range from mild – like the flu and other common respiratory infections – to severe. The most common symptoms include:
- difficulty breathing
- muscle aches
- sore throat
- runny nose
Complications from the 2019 novel coronavirus can include serious conditions, like pneumonia or kidney failure, and in some cases, death.There are no specific treatments for coronaviruses, and there is no vaccine that protects against coronaviruses. Most people with common human coronavirus illnesses will recover on their own.You should:
- drink plenty of fluids
- get rest and sleep as much as possible
- try a humidifier or a hot shower to help with a sore throat or cough
If you start to feel symptoms of COVID-19Anyone who begins to feel unwell (fever, new cough or difficulty breathing) should return home and self-isolate immediately.People who are self-isolating should seek clinical assessment over the phone – either by calling their primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.If you need immediate medical attention you should call 911 and mention your travel history and symptoms.
How to protect yourself
Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.
There is no vaccine available to protect against the 2019 novel coronavirus, but there are actions you can take to help prevent the spread of germs that cause respiratory illnesses.
Take these everyday steps to reduce exposure to the virus and protect your health:
- wash your hands often with soap and water or alcohol-based hand sanitizer
- sneeze and cough into your sleeve
- avoid touching your eyes, nose or mouth
- avoid contact with people who are sick
- stay home if you are sick
Everyone in Ontario should be practicing physical distancing to reduce their exposure to other people.Everyone in Ontario should do their best to avoid close contact with people outside of their immediate families. Close contact includes being within two (2) meters of another person.If you believe you have been exposed to someone with COVID-19 symptoms, you should begin to self-monitor for a period of 14 days. This means that, in addition to physical distancing, you should track how you feel. You should take your temperature daily and log any other symptoms that develop (for example, sore throat, new cough). You can share these records with your primary care provider over the phone if you seek assessment services.
How to self-isolate:
Self-isolating means staying at home and avoiding contact with other people to help prevent the spread of disease to others in your home and your community.
All persons over 70 years of age and individuals who are immunocompromised are advised to self-isolate for a period of 14 days. This means that you should only leave your home or see other people for essential reasons. Where possible, you should seek services over the phone or internet or ask for help from friends, family or neighbours with essential errands.
When self-isolating you should:
- do not use public transportation, taxis or rideshares
- do not go to work, school or other public places
- your health care provider will tell you when it is safe to leave
Limit the number of visitors in your home
- only have visitors who you must see and keep the visits short
- keep away from seniors and people with chronic medical conditions (for example, diabetes, lung problems, immune deficiency)
Avoid contact with others
- stay in a separate room away from other people in your home as much as possible and use a separate bathroom if you have one
- make sure that shared rooms have good airflow (for example, open windows)
- if you are in a room with other people, keep a distance of at least two metres and wear a mask that covers your nose and mouth
- if you cannot wear a mask, people should wear a mask when they are in the same room as you
Cover your coughs and sneezes
- cover your mouth and nose with a tissue when you cough or sneeze
- cough or sneeze into your upper sleeve or elbow, not your hand
- throw used tissues in a lined waste basket, and wash your hands. Lining the wastebasket with a plastic bag makes waste disposal easier and safer.
- after emptying the wastebasket wash your hands
Wash your hands
- wash your hands often with soap and water
- dry your hands with a paper towel, or with your own cloth towel that no one else shares
- use an alcohol-based hand sanitizer if soap and water are not available
Wear a mask over your nose and mouth
- wear a mask if you must leave your house to see a health care provider
- wear a mask when you are within two metres of other people”
Ottawa Public Health Unit:
Ottawa Public Health
100 Constellation Drive, Ottawa, ON K2G 6J8
Tel : 613-580-6744
Toll : 1-866-426-8885
TTY : 613-580-9656
Fax : 613-580-9641
Web : http://www.ottawapublichealth.ca
1. Canada Emergency Wage Subsidy (CEWS)
This program will provide eligible employers with a subsidy for up to 75% of employee wages for up to 12 weeks, retroactive from March 15, 2020, to June 6, 2020. This program is designed help businesses of all sizes rehire workers and prevent further job loses.
Applications are now open:Canada Emergency Wage Subsidy application process
Your business could be eligible for the 10% Temporary Wage Subsidy Program. This is separate from the 75% wage subsidy program and a revenue reduction is not required in order to qualify.Get more information
2. Canada Emergency Business Account (CEBA)
This program provides $40,000 interest-free loans to eligible small businesses and not-for-profits. Business owners can apply for these loans through their banks and credit unions.Get more information about CEBA loans
There are other loan options for small and medium-sized business through the Business Credit Availability Program (BCAP).Learn more about available loans
3. Canada Emergency Commercial Rent Assistance (CECRA)
This program will lower rent payments for April, May and June by 75% for small business affected by COVID-19 by providing forgivable loans to eligible landlords.
It is expected that this program will be operational by mid-May. Learn about how this program will work in Ontario:Get more information about CECRA
4. Additional small business support
There is increased funding to support rural businesses and communities. More information from FedDev Ontario:Learn more
The CRA is allowing all business to to defer, until September 1, 2020, the payment of any income tax amounts that become owing on or after March 18 and before September 2020. Businesses, including self-employed individuals, are also allowed to defer until June 30, 2020 payments of the GST/HST, as well as customs duty owing on their imports.
For a full list of emergency business support programs offered by the federal government:Learn more